Access Control

Product help remains available to members without workspace AI access. When an organization has a provider key, its provider handles product-help questions too. These requests are billed to the organization, with a limit of 30 requests per member per organization per hour. The organization’s monthly spend cap also applies. Access settings below control workspace tools.

Organization owners and administrators can set AI Agent access under Settings > AI > General. The AI Agent must also be enabled.

Select an Access Mode

Under Workspace AI access, select one of these options:

• All members: Every organization member can use workspace AI tools.
• Specific users: Only selected members can use workspace AI tools. Other members can ask product questions, billed to the organization’s provider, but cannot use workspace tools.

Organization owners and administrators always have access when the AI Agent is enabled. This rule prevents administrators from locking themselves out of the access settings.

Grant Access to Specific Members

An organization owner or administrator can manage individual access:

1. Set Workspace AI access to Specific users under Settings > AI > General.
2. Select Save.
3. Open Settings > Users.
4. In the AI Access column, turn access on or off for each member.

The AI Access column shows Always for organization owners and administrators.

• With All members, all access switches are on and disabled.
• When the AI Agent is disabled, all access switches are off and disabled.

Monthly Spend Cap

Set Monthly spend cap (USD, optional) under Settings > AI > General. Blue blocks a new model call if its reserved cost would exceed the cap.

An in-progress call can finish. New calls remain blocked until the next calendar month in UTC, or until an administrator raises or removes the cap.

Leave the field empty for no cap. Organization owners and administrators can compare estimated usage with the cap under Statistics.