Introduction
Use Inbox, workspace chat, record comments, and mentions to work with other people.
Keep conversations connected to your work. Use record comments for a specific item, workspace chat for a shared discussion, and Inbox to follow conversations across your current organization.
Choose a conversation
| Guide | Use it to |
|---|---|
| Inbox | Read and reply to conversations from your workspaces in the current organization. |
| Chat | Discuss a workspace topic with its members. |
| Comments | Discuss a record and keep its conversation with the record. |
| Mentions | Bring a person or record into a conversation. |
Your existing workspace and record permissions still apply. Inbox does not give access to conversations you could not otherwise open.
Notifications and preferences
Use Notifications to control notification delivery. The organization owner or an administrator can control whether direct messaging is available from General Settings.