Activity

The activity log records changes made to a record. Use it to review the record’s history and identify who made each change.

Each activity entry shows:

• What changed
• Who made the change
• When the change occurred

The log includes changes to field values, such as status changes and assignments.

Activity entries cannot be changed or removed. If someone reverses an action, Blue keeps the original entry and adds an entry for the reversal.

Use the tabs at the top of the activity section to choose what you see:

• Everything shows comments and activity.
• Comments shows only comments.
• Activity shows only activity entries.

Jump to a field

In an entry about a field value, select the field name. Blue scrolls to that field in the record and highlights it.

Blue also brings the field into view when it is not currently shown. It opens the folder that holds the field, and it clears the field search box and the Filled/Empty filter of the record. On a phone, Blue switches to the record’s Data tab first.

The field name is a link only when the field is in the record and your role can see it. Otherwise the entry shows the name as plain text.